The Thurlow Trilby in Brown (No Feather)
Standard delivery to the UK is FREE. Your order will be with you between 3-5 working days.
Next (working) day delivery to the UK (if ordered before 12 noon Monday - Thursday) £8.95. Please note if you order after 12 noon on a Thursday, your order will be with you on Monday (or Tuesday if it falls over a bank holiday weekend). Please note Next day delivery is not available for the following Scottish postcodes:
AB31 - AB35, AB41 - AB5, AB36 - AB38, AB55 - AB56, FK17 - FK21, HS1 - HS9, IV1 - IV63, KA27, KA28, KW0 - KW14, KW15 - KW17, PA20 - PA78, PH15 - PH18, PH19 - PH29, PH32 - PH33, PH45 - PH48, PH30 - PH31, PH34 - PH44, PH49 - PH50, ZE1 - ZE3.
Next day delivery is also unfortunately unavailable to the Isle of Man, Scilly Isles and Republic of Ireland.
Channel Islands - tracked standard delivery is free.
Tracked Standard shipping is free and takes 13-20 business working days. Express Delivery costs up to €24.95 and takes 2-3 business working days (dependant on each individual country, exact figure calculated at checkout).
Tracked Standard shipping is free and takes 13-21 business working days. Express $24.95 and takes up to 5 business working days.
Tracked Standard shipping is free. Express $47.95. Delivery timescales quoted at checkout.
Rest of the world
We are pleased to be able to offer free standard shipping to most international customers from countries other than those above. To find out if your country is included or for Express services, please add the item you wish to purchase to your basket on our website and the shipping rate/s will automatically be calculated based on your location.
Delivery timescales quoted at checkout.
Please do get in touch before you place your order if it is required by a certain time.
The majority of our parcels are sent via DPD (for UK), DHL (for international Express shipping) and local couriers (for international Tracked Standard)- all will require a signature upon delivery. You will receive a notification once your order has been dispatched with tracking details.
Customs and Duty - please note we are unable to cover customs and duty fees and some customers may be required to pay charges once the parcel arrives in their home country. For some international customers if duty is to be paid, you may be provided with the option to prepay this at checkout or alternatively choose to pay upon delivery - please note this price could be more expensive.
How to measure your head and decide which size to choose
You can use a tape measure (or a length of string that you can then measure) to determine the length. Place the string or tape around your head just above your ear, across the mid-forehead, completely circling your head. Hold the tape firmly, but not too tightly. You need to measure your head exactly where the hat will sit. If your measurement falls between sizes, we recommend you choose the next largest size. If you are between sizes it is also possible to add hat re-sizers to your purchase at a cost of £1.50 - these can be placed within the inner band to improve the fit.
Size guide for our Suffolk, Brantham, Chelsworth, Oxley, Orford, Aldeburgh and Hemley Collections
Size guide for our Thurlow Trilby Collection
First time buyer? Not confident on which style will suit? Or perhaps you’re a regular hat-goer who just hasn’t shopped with Hicks & Brown before. If you require some further advice, click here to read our style guide.
Alternatively give us a call if you require any other assistance, we would be delighted to help +44 (0) 1284 598 005, our telephone line is open Monday to Friday 10am-4pm UK time.
We'd love to help, please feel free to contact us with any queries you may have.
Call: +44 (0) 1284 598 005